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FAQ
1. How does GetGigz work?
Post Your Skills - Become a Service Provider!
Step 1 -
If you want to become a service provider with GetGigz, the first step is to Post Your Skills. When you Post Your Skills, you will complete the initial profile development process directly on our website or app. Select your category, and your skills. Also, be sure to outline and articulate your skills, and develop your profile so that it stands out. We recommend a nice profile picture, and images of the service you offer. There is a one-time $7.99 fee to Post Your Skills. This will ensure that your GetGigz profile will be available for viewing for customers in your area looking for your skills. Unlike many platforms with monthly subscription fees, we will not charge you anything else. If you choose to be paid directly on our GetGigz platform by customers 10 percent, payment processing fee. By receiving payments in the platform, you will also be able to receive rankings, ratings and feedback posted on the platform. You can also be paid by customers directly by any payment method of your choosing.
Step 2 -
Once your profile is available, customers searching for your skills in your area may contact you directly for work.
Step 3 -
You negotiate your terms with the customer and you and your customer can schedule the work.
Step 4 -
Complete the work to the customer satisfaction and the customer will pay you either directly in cash or via PayPal for the agreed amount.
It's that simple!
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Post a Gig - Find a Service Provider:
Step 1-
Create a GetGigz account, Post a Gig and search for what you need help with on search bar or review profiles within the category you need help with. There is a small one time fee of $3.99 to Post a Gig.
Step 2 -
Find a GigStar that you like, communicate and agree on terms.
Step 3 -
You can pay the GigStar directly with cash, or you can pay via the platform. If you choose to pay via the platform, there will be a 20% payment of the agreed amount due at the time you hire the GigStar.
Step 4 -
The GigStar should arrive at the appointment to complete the work. Once the work is completed, you will do a very quick survey regarding customer satisfaction, this survey will authorize final payment of 80 percent of the amount of the work. If you are not satisfied - immediately complete the dispute process with GigStar in order to ensure customer satisfaction. Once you are satisfied you will authorize payment.
It's that simple!
2. How quickly will I get paid after work is completed?
You have control on how you get paid with GetGigz.
Option 1 - get paid directly from customer with cash or other payment methods.
We never price your services, schedule your services, or demand that you use your payment methods to process your payments. You have control.
Option 2 - If you choose to have GetGigz process payments directly from customers and deposit to your PayPal account - you will submit the Gig Competition request to your customer. The customer will then receive the notification and process payments. Once payments are received, and Gig is completed, you can request funds be deposited to your PayPal account. GetGigz will release funds 48 hours after funds are requested and once GetGigz verifies work is completed to customer satisfaction.
If customers do not pay you, please follow the GetGigz dispute process.
3. Can I dispute after the work is completed?
GetGigz allows customers and GigStars to establish relationships and determine levels of quality and service. We give both GigStars and customers the ability to rate each other and comment regarding their experience and interactions. GetGigz communities are built on trust and GigStars who have higher customer satisfaction ratings are provided more Gigz opportunities.
Although GetGigz does not guarantee payments from Customers to GigStar or the quality of work provided by GigStars, customers have 10 days to from the competition of the Gig to file an online dispute. Please visit our online dispute resolution policy for more details. GigStars can also file a dispute online if they completed work and were not paid.
4. How much does it cost to use GetGigZ?
There is a one time fee of $7.99 to Post Your Skills. We will not charge you monthly subscription or any other fees associated with your profile.
There is a one time fee of $3.99 to Post a Gig.
These fees are much cheaper than fees on Craigslist and other providers. Craigslist charges $5.00 to Post a Gig, while other platforms charge freelancers hundreds of dollars per month on subscription fees.
GetGigz represents the best value to Post Your Skills, or Post a Gig!
If payment from customers occurs directly the GetGigz platform, there is a small payment processing fee that is assessed for the service provider once the service provider requests funds to be transferred to his/her account.